Terms of service

Terms and conditions and privacy policy of TakeAim ApS

1. Company information

TakeAim ApS

CVR no. (Danish company reg. no.): 46288661

Address: Alrunevej 2A, 2900 Hellerup

Email: kontakt@huntersmarket.dk

2. Prices

All prices are stated in Danish kroner (DKK) and include VAT, unless otherwise stated. The stated prices apply only to orders for delivery in Denmark, excluding Greenland, the Faroe Islands and islands without a bridge connection.

Any delivery costs are clearly shown before the purchase is completed.

We reserve the right to change prices without prior notice and to correct printing errors, stock errors and pricing errors.

3. Ordering

When you place an order in the webshop, you receive an automatic order confirmation by email.

The order confirmation is a receipt confirming that we have received your order, but a binding agreement is only concluded once we have accepted the order and dispatched the goods.

We reserve the right to cancel orders due to technical errors, sold-out items or obvious pricing errors.

4. Payment

We accept payment by payment card (e.g. Visa and Mastercard), Klarna, MobilePay, Apple Pay and Google Pay.

The amount is reserved when you order and is only charged when the goods are dispatched from our warehouse.

In the event of non-payment or declined transactions, we reserve the right to cancel the order.

TakeAim ApS retains ownership of the goods sold, regardless of whether delivery has taken place, until the full purchase price and any interest and/or fees have been paid.

Discounts of any kind cannot be combined.

Reservation of the amount

When you pay by payment card, debit as well as credit, the purchase amount is reserved. This amount remains reserved until the webshop has processed and dispatched your order, or until the money is released in accordance with the agreement with your card issuer.

When the order has been dispatched, the money is charged to the account. The reservation period depends on the product/service.

Authorisation on debit cards

With a debit card, you will be able to see that the money is reserved on your account and that your available balance is shown as lower. If you or the webshop subsequently cancel your order, the webshop cannot charge the money, but the reservation will remain in place for a period. Please note that only your bank (or card issuer) can cancel the reservation.

5. Delivery

Delivery is made by our chosen carriers, GLS and DAO. Shipping is calculated based on the weight and dimensions of the parcel.

The expected delivery time is typically 1–3 working days in Denmark and 2–5 working days abroad, unless otherwise stated for the individual item.

If an item is on back order or delayed, you will be informed as soon as possible.

The risk for the goods passes to you as a consumer at the time of delivery.

If your order contains several items, delivery may be made in several partial deliveries.

Special information for customers outside Denmark:

We automatically support delivery to Sweden, Germany, France, Poland, Austria, Finland, Portugal, Croatia, Belgium, the Netherlands, Lithuania, Estonia, the Czech Republic and Hungary. Customers in other countries, as well as Greenland, the Faroe Islands and Danish islands without a bridge connection, are welcome to shop with us, and we will then try to find a solution. Customers can contact us at kontakt@huntersmarket.dk for more information.

6. Statutory right of withdrawal – the first 14 days

As a consumer, you have a 14-day right of withdrawal when you buy from our webshop. The period runs from the day on which you, or a person you have chosen (other than the carrier), receive the goods. If several items in the same order are delivered separately, the period runs from receipt of the last item.

Before the period expires, you must send us an unambiguous statement that you wish to withdraw from the purchase. Write to kontakt@huntersmarket.dk. Please include your order number. You may use the model withdrawal form in our return and refund policy, but it is not mandatory. Simply not collecting the parcel is not sufficient. Your statutory right of withdrawal does not require our prior approval.

You may inspect and test the goods to establish their nature, characteristics and functioning. You are only liable for any diminished value resulting from handling beyond what is necessary, and only to the extent that the statutory conditions are met. Any deduction is determined on a case-by-case basis and justified; we do not charge a fixed return fee. Original packaging is recommended but is not a requirement for exercising the statutory right of withdrawal.

7. 100-day satisfaction guarantee – voluntary extended right of return

In addition to the statutory right of withdrawal, HuntersMarket offers private customers a total return period of 100 days from receipt. For partial deliveries of the same order, the period is calculated from receipt of the last item. Our 100-day satisfaction guarantee is this voluntary extended right of return on the terms below.

If you notify us from day 15 up to and including day 100, the right of return only applies if the item has not been damaged or deteriorated as a result of use. The item must be returned with the accessories supplied. We assess the condition of the item on a case-by-case basis and will give reasons for any rejection. This is not an unconditional right to use or wear out the item for 100 days.

You pay the return shipping yourself and arrange the return shipment yourself. When the extended right of return is used, the price paid for the returned items is refunded, but not the original delivery cost. No fixed return fee is charged.

Notify us no later than day 100 at kontakt@huntersmarket.dk, and send the item back no later than 14 days after your notification. We will refund you no later than 14 days after we have received the item and been able to check that the conditions are met. The refund is made to the original means of payment, unless expressly agreed otherwise, and without any refund fee.

The extended right of return does not limit your statutory right of withdrawal, your rights in respect of defective goods or any other mandatory rights. Changed terms do not limit rights already agreed for earlier purchases.

8. Return and refund under the statutory right of withdrawal

Send the item back without undue delay and no later than 14 days after you have informed us that you are withdrawing. You pay the direct cost of return shipping. Pack the item securely and keep proof of dispatch. You bear the risk during the return shipment.

Return address: TakeAim ApS, Alrunevej 2A, 2900 Hellerup, Denmark. Email: kontakt@huntersmarket.dk. Phone: +45 60 71 53 22.

If you withdraw from the entire purchase within the statutory period, we refund the payments, including the price of our cheapest standard delivery. The extra cost of a more expensive delivery method that you chose yourself is not refunded. We also accept returns of individual items; for partial returns, the original delivery cost is not refunded.

Refunds are made without undue delay and no later than 14 days after your notice of withdrawal. However, we may withhold the amount until we have received the item or proof that it has been sent back, whichever happens first. A lawful deduction for diminished value, justified in the specific case, may be made. We use the same means of payment as for the purchase, unless you expressly agree otherwise, and we do not charge a refund fee.

9. Exceptions

Goods made to your specifications or clearly personalised are excluded from the statutory right of withdrawal and from our voluntary extended right of return. The voluntary right of return does not apply to business purchases unless otherwise agreed. Statutory consumer rights are not affected.

10. Right to complain about defects (statutory warranty)

As a consumer, you generally have a 24-month right to complain about defects from delivery under the Danish Sale of Goods Act (købeloven). In the event of a defect, you may, subject to the statutory conditions, be entitled to repair, replacement, a proportionate price reduction or cancellation of the purchase.

You must complain within a reasonable time after discovering the defect. A complaint made within two months of discovery is always in time. Contact kontakt@huntersmarket.dk with a description of the problem and, if possible, your order number and photos.

For a justified complaint, we cover the necessary shipping costs. Please contact us about the shipment first. Damage caused by incorrect use or normal wear and tear is not in itself a defect for which we are liable. This does not mean that the right to complain about other, unrelated defects lapses. The terms of our 100-day right of return do not apply instead of the statutory right to complain about defects.

Consumers in other countries are also entitled to the mandatory rights that apply to the purchase.

11. Liability

We cannot be held liable for indirect losses, including operating losses, loss of profit or other consequential damage.

We are not liable in cases of force majeure, including strikes, transport disruptions, pandemics, natural disasters and other circumstances beyond our control.

12. Privacy policy

We need the following information when you shop with us:

Name

Address

Phone number

Email address

We register and pass on the personal data necessary to deliver the goods to you.

We would really like to hear your opinion of us – both criticism and praise. We therefore pass your personal data (name, email and the order number of your purchase) to our data processors, who on our behalf send you an email inviting you to review your shopping experience on Trustpilot.dk.

The personal data is registered with TakeAim ApS and stored for five years, after which it is deleted.

The data controller is TakeAim ApS.

You have the right to be informed of what data we process about you.

If you believe that the data is inaccurate, you have the right to have it corrected. In some cases, we are obliged to delete your personal data if you ask us to. This may be the case, for example, if your data is no longer necessary for the purpose for which we needed it. You can also contact us if you believe that your personal data is being processed in breach of the law. You can write to us at: kontakt@huntersmarket.dk

Log statistics
We use log statistics on www.huntersmarket.dk, which means that a statistics system collects information that can give a statistical picture of how many visitors we have, where they come from and where on the website they leave it, etc.

The log statistics are used solely for the purpose of optimising TakeAim ApS’ website.